OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 64 comments received in the last 90 days.
07 August 2024
Jonny Gordon kept us in touch throughout the two months delay on delivery. We brilliant during handover
06 August 2024
Good dealer
16 July 2024
The best in the business!!
13 July 2024
First class service
09 July 2024
Charlie made you feel you were the only one and getting his full attention. Nothing was to much trouble even though he was undoubtedly busy.
03 July 2024
Very good and informative about the car evey step of the way
30 June 2024
Jordan was an absolute star. I went there looking for a mini clubman and ended up with a Countryman. He could not have done enough for me. I never felt under pressure to buy any of the cars and he even brought one from Blackpool for me
29 June 2024
Jonny showed high attention to details. Was kind and courteous.
28 June 2024
Couldn't rate Jonny more highly and the cars were presented in immaculate condition.
15 September 2024
All work carried out timeously
15 September 2024
Efficient, polite, informed and friendly service from everyone involved from start to finish - thank you ??
12 September 2024
Excellent customer service! Started with check in calls prior to service, videos during service and great updates.. communication is excellent! Will definitely return again!
10 September 2024
As a female I find the interaction constructive.
10 September 2024
Again brilliant helpful staff
09 September 2024
Totally satisfied as always
07 September 2024
All faults were sorted
06 September 2024
Jonny Gordon was really helpful and explained all the points we asked him extremely well. Made the experience great! Took all the time we needed and didn't make us feel rushed. Obviously loves the Mini himself and sells it so well.
06 September 2024
Communicative, attentive and informative
04 September 2024
Disappointed the boot was not vacuumed but otherwise everything was to the high standard expected with Mini
11 August 2024
James was great - he encouraged me try different cats and gave me space to work out what I wanted. And then worked hard to find the car that was right for me within tight timescales. The others at the centre were helpful and responsive as well.