OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
90 ratings and 56 comments received in the last 90 days.
14 April 2024
Jonny was really lovely and I didn't feel pressured into buying
29 March 2024
Pleasant showroom. Lovely, knowledgeable staff, particularly Jordan, who was so pleasant and patient.
26 March 2024
Kept me informed and even when there was a delay it was handled well
21 March 2024
The dealer was amazing - highly professional, very friendly / caring, accurate with all paperwork - and made sure the collection of the new car was a great experience. They were faultless. This was my second MINI purchase from them in 2 months.
21 March 2024
Nothing too much trouble for salesman . Very relaxed experience
11 March 2024
I was contacted by Charlie about a car that I viewed online. He was one of the best sales advisors I have dealt with, and there have been many. All the new cars were on display.
07 March 2024
Jordan was great, explained everything, just made it very comfortable and easy
07 March 2024
I was well looked after and kept informed.
06 March 2024
Great handover and very informative sales person.
01 May 2024
Great customer service. Everyone is helpful, polite and go out of their way to help you.
30 April 2024
Happy with the service I received
29 April 2024
From arriving at service reception to having the car fault identified and returned staff kept me well informed of progress
29 April 2024
Because I want to
27 April 2024
Smooth and efficient service.
25 April 2024
Easy to contact, good courtesy car, service was excellent I would particularly like to highlight and thank whoever it was that cleaned my car both inside and out, they did a first class job of it.Thank Yopu, whoever you were
24 April 2024
Like the video of my car and the information on up coming work that may need to be done.
24 April 2024
Quick and efficient. Health check sent.
16 April 2024
I cannot fault the customer service because they kept me informed about the repairs and damage.
15 April 2024
I think I was charged for sone things I didn't need eg new battery in key fob. It was very expensive for the amount I had done.
16 April 2024
Was made to feel welcome